Coaching with Krista

From Our Call

Where We're Starting

This was the first 1:1 — the goal was to map where you actually are. The picture: a $181K business paying you $48K, four to five day weeks fully booked into September, last price raise was two years ago, and the assistant hire from earlier this year fell through. You're not stuck for lack of ideas — you're stuck because three things are holding the wheel: control, scarcity, and a schedule built around clients instead of your life. The next two weeks aren't about action. They're about clarity.

This week
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What We Decided

The rut isn't a money problem — it's a structure problem.

The business is making real money. The issue is that almost none of it makes it to you, and the schedule that produces it is wearing you down. Cutting expenses won't fix that. Restructuring what you charge, who's helping, and when you work is what fixes it.

Life first. The business fits inside it.

We're not designing the perfect work week. We're designing the perfect life week — ideal day off, ideal work day, ideal admin day, ideal time with Jim — and then arranging the business to support it. If we do it the other way around, we'll be back here in six months.

The hire that fell through was protection, not failure.

She had bright red flags — most importantly, she was "too busy" to even take your calls. The universe blocked a bad fit. The work now is to build a sharper picker before the next hire, not to write off hiring altogether.

Pricing gets a real review on call 2.

You haven't raised in two years and most services only went up $20 last time. That's well below where you should be at 15 years in. Send the spreadsheet over — we'll go line by line and build a smart, aligned raise.

Owner pay is the real KPI.

The number that matters isn't $181K revenue — it's the $48K making it to you, which has been flat for seven years. Target: get the business into the $200K+ range with six-figure take-home. That comes from raising prices, adding an assistant who absorbs lower-tier work, and protecting your time for extensions.

Scarcity is running in the background — and it's older than this business.

Every time stress rises, the reflex is "what can I cut?" That's a nervous system pattern, usually wired in childhood. Naming it is step one. Sitting with where it came from is step two. Rewiring it is the long work — and we do it together.

Still Working Through

The exact shape of your week.

Three days vs. four. Long days vs. short. Same days every week vs. flexed around Jim's firefighter schedule. No right answer yet — that's what the voice-note riffs this week are for.

Assistant vs. booth renter vs. solo.

Assistant is still the lead candidate — it grows the business and protects your space's energy. Not decided. The shape of the week comes first, then we lock the hire question.

What you actually want to charge.

Not what the market says. Not what your clients will tolerate. What you want to be paid for the skill and time at 15 years in. Sit with the question: who told me my prices are a hot take, and why do I believe it?

The owner-pay shift with your CPA.

Bumping payroll changes your tax picture. The CPA conversation isn't "should I?" — it's "what's the right structure for paying me more without getting hammered at tax time?" We'll prep talking points for that.

This Week

Click any step to check it off — your progress saves automatically.

Step 1 Block two hours alone this week for the voice-note riffs below. Spread them across multiple days — don't try to do all of them in one sitting. This is mentally heavy work. The goal is clarity, not a finished plan.
Step 2 Riff #1: What does my ideal day off actually look like? From wake-up to bedtime. Hour by hour. Not a vacation day — a real recharge day inside a normal week. How many of these do you need to feel reset?
Step 3 Riff #2: Ideal work day and ideal admin/content day. How long, how many clients, what time you start and stop. Same for the non-salon days — how much time do you really need for content and admin (probably less than a full day right now)?
Step 4 Reflect on the assistant who fell through — what red flags did you ignore? "Too busy to take a call" was the bright one. What else? You'll need this picker for the next hire so you don't shove a square into a circle again.
Step 5 Define your ideal assistant — personality, work ethic, aesthetic, automatic no's. Voice memo or a written list. We'll build the screening questions off this so the next interview round goes faster and sharper.
Step 6 Send Krista your current pricing spreadsheet (services + extensions). Use the file you already have — doesn't need to be reformatted. Text it over so we can both work from the same numbers on call 2.
Step 7 Decide what you actually want to charge — and ask why it feels like a "hot take." Notice whose voice is in your head when you think it. That's the work. Bring the number to call 2 even if it scares you.
Step 8 Childhood money reflection — voice memo only. Where did the $30K/$48K ceiling get installed? Whose belief is that — yours, or someone else's? No writing required. Just talk into your phone for ten minutes.
Step 9 Send Krista the ideal-week voice riff before call 2. Specifically Riffs #1, #2, #3 and #7 (the day-off, work day, admin day, and full-week ones). I'll build the schedule design worksheet off them so we walk into call 2 with a real draft week, not a blank page.
For Jenn · Voice-Note Riff Prompts

Record solo, one or two per sitting

Open voice memos, close your eyes, and talk it through. When you've done a few, upload them to Claude and ask for a synthesis — themes, contradictions, what you keep circling back to.

  1. What does my ideal day off look like — from wake-up to bedtime?
  2. What does my ideal work day in the salon look like? How long, how many clients, what energy?
  3. What does my ideal admin / content day look like?
  4. How many full days off do I actually need to feel recharged?
  5. How much time do I really need each week for content + admin?
  6. If my life were the priority and the business had to fit into it, what would the week look like?
  7. Who is the ideal assistant — personality, traits, aesthetic? What are the automatic no's?
  8. What were the red flags I ignored last time? What was I being "too nice" about?
  9. What did I learn growing up about money that's still running in the background?
  10. What would it feel like to pay myself $100K+? What comes up when I say that out loud?
These aren't a homework assignment to grade yourself on. Skip any that don't land. The ones that make you uncomfortable are usually the ones to come back to.

Your Bigger Build

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The longer arc behind this container. Most of these will move over the next 60–90 days — check things off as they finish.

Raise prices on services + extensions. Built off the pricing audit on call 2. Roll out with clear language, grandfather where it makes sense, and stop apologizing for the number.
Lock the real weekly schedule. Ideal life first, then plug the business in. Could be three long days. Could be flexed around Jim's shifts. Could be one anchor day plus a rotating second. The voice-note riffs tell us.
Reset the assistant search with a sharper picker. Ideal profile defined, screening questions built, aesthetic + work ethic non-negotiables clear before any interview goes on the calendar.
Onboard the assistant — absorb root colors + lower-tier services. Keeps clients inside the business, frees you up for extensions and content, and starts giving back time without losing revenue.
Move owner pay from $4K/mo toward six figures. Talk to the CPA about the payroll bump and the S-Corp tax picture. The goal isn't to keep more on the business side — it's to actually pay yourself for the work.
Reposition extensions as the flagship offer. Higher-ticket, fewer clients per day, the work you're most lit up by. The whole structure starts to bend toward it once the assistant absorbs the lower tiers.

What I'll Send You

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My side of the work this week.

The voice-note riff prompts as a clean one-pager. Same prompts as above in a format you can keep on your phone or print and stick on the wall.
Download .docx ↓
Failed-hire reflection + ideal-assistant worksheet. Three-part prompt set: debrief the last interview, lock in who you're actually looking for, and write your five non-negotiables for the next round.
Download .docx ↓
Pricing review framework for call 2. The structure we'll walk through line by line once your spreadsheet is in. So you walk in knowing what we're going to land on, not flying blind.
Bringing to call 2 →
Schedule design worksheet. Translates the voice-note riffs into an actual weekly calendar — what goes where, what's protected, what's negotiable.
Bringing to call 2 →